Responsible Gambling at King Chance Casino

At King Chance we take responsible gambling seriously. We want players to enjoy their time on our site while keeping control of their spending and play habits. Our approach focuses on clear tools, straightforward rules and timely support so that gaming stays a safe, discretionary activity for all Canadian players.

Player protection principles

We follow a few simple principles: protect vulnerable players, make control tools easy to find and use, and respond quickly when someone asks for help. We do not encourage chasing losses, and we act when an account shows signs of misuse or risk. Our staff are trained to handle requests for limits, account breaks and self-exclusion promptly and respectfully.

Activity-control tools

At KingChance players can manage activity directly from their account. Controls are immediate and apply across the site once set. You can change most limits yourself, or ask our support team to assist if you prefer.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much money you add to your account. Limits can be reduced at any time and increases are subject to a cooling-off period for your protection.

Loss limits

Loss limits let you cap net losses over a chosen period. These help prevent sustained chasing of losses by restricting the amount you can lose before needing to wait or reassess your play.

Time limits and session controls

Use session reminders and daily play limits to manage how long you spend playing. You can activate short account breaks - for example 24 hours up to several weeks - if you need a pause from gambling activity.

Self-exclusion

If you need a longer break you can request self-exclusion. Self-exclusion will close or suspend access to your account, stop marketing communications and prevent new registrations from you while the exclusion is active. Options typically include medium-term and permanent exclusion periods; contact support to start the process.

Signs of problematic behaviour

Watch for warning signs such as spending more than planned, hiding activity from people close to you, borrowing to play, or feeling unable to stop. If you notice these changes, consider tightening limits, taking an account break or using self-exclusion.

Tips for maintaining control

Simple steps help keep play responsible: set clear deposit limits, use session timers, budget your entertainment spend, avoid gambling when stressed or under the influence and never chase losses. Regularly review your account history to stay aware of patterns.

Professional help and support organisations

If you need extra help, reach out to Gamblers Anonymous, your provincial problem gambling helpline or a health professional. In urgent situations, contact local emergency services. For help applying limits or starting self-exclusion on our site, contact customer support through the live chat or help centre.