King Chance Casino Responsible Gambling

At King Chance we take responsible gambling seriously. We want play to stay fun and under control, so we provide practical tools, clear limits and access to support for Canadian players. Below you will find how we protect players, the controls you can use, signs to watch for and where to get professional help if you need it.

Player protection principles

We aim to make safe play simple and transparent. We require account verification where appropriate, monitor activity for signs of harm, and enforce one-account rules and age checks. Our approach balances access with safeguards so players can manage their play without unexpected surprises.

Activity-control tools

You can manage your account directly from the responsible gambling area. Controls include deposit limits, loss limits, session reminders, and temporary time-outs. These tools are available 24/7 and can be adjusted through your account settings or by contacting support if you need help.

Deposit and loss limits

Players may set daily, weekly and monthly deposit limits to control spending. Suggested ranges are from CA$100 up to CA$5,000 depending on personal preference, but you should choose amounts that match your budget. We also offer loss limits so you can cap net losses over a set period.

Time limits and account breaks

Session time reminders and enforced breaks help prevent long play periods. You can set short “cooling-off” breaks such as 24 hours or several weeks, or schedule regular reality checks to remind you how long you have been playing.

Self-exclusion and account closure

If you need a longer break you can request self-exclusion for extended periods or permanently. During self-exclusion your account will be closed and marketing communications will stop. If you opt for reinstatement after a self-exclusion period, reinstatement may require a review and identity checks.

Signs of problematic behaviour

Watch for warning signs such as chasing losses, borrowing to play, neglecting work or family, increasing bets to regain losses, or losing control over play time. If you notice any of these behaviours in yourself or someone close to you, consider activating limits or seeking help.

Tips for maintaining control

Simple habits can help maintain responsible play: set a firm budget, use deposit and loss limits, schedule time-outs, avoid gambling when stressed or drinking, and check your account activity regularly. Share access to your account settings if you need an accountability partner.

Professional help and support organisations

If you need help beyond account controls, contact your provincial or territorial problem gambling helpline, Gamblers Anonymous, or local health services. In Ontario, for example, resources such as the Centre for Addiction and Mental Health (CAMH) offer information and referral. A health-care provider or counsellor can also guide you to treatment options.