Contact Us
Need help? Our support team is ready to assist with account questions, verification, payment issues, technical problems, or general feedback. Contact us any time and we’ll guide you through deposits, withdrawals, KYC checks, or site features. Our agents can also help with responsible gambling tools, privacy questions and verifying payment methods. We aim for quick responses via live chat, email and phone to keep your play in Canada running smoothly and securely.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat & email, English/French) |
| General enquiries | [email protected] (business & payments) |
| Affiliate enquiries | [email protected] (partnerships) |
| Phone | +1 416 583 2947 (Mon-Fri calls and voicemail) |
| Working hours | Mon-Fri, 09:00-18:00 ET; live chat 24/7 |
| Response time | Email under 1 hour; live chat immediate |
Email Support
Email is our preferred way to handle detailed requests, account questions, or cases needing documents. For fastest service, send your message to [email protected] with a clear subject line and include your full name, account ID and up-to-date contact details. Complete information helps us process requests quickly and avoids unnecessary delays.
Send us a message
Contact King Chance support Name Email Message Send messageResponse Time
Most inquiries are answered within one business day. For straightforward questions like account access or payments you’ll usually hear back quickly; more complex issues such as dispute investigations, large withdrawal reviews or detailed verification requests can take longer depending on their nature and the documents required. We aim to keep you updated at every step and will respond as soon as we can.
Feedback
We want to hear from you. Share feedback, suggestions or ideas to help improve King Chance. Every message is reviewed carefully by our team and used to refine the site, promotions and support. Send your thoughts via the feedback form or email [email protected]. Your input helps KingChance become easier to use and more useful for Canadian players.